All About Salesforce – Level 1



Master Salesforce fundamentals, cloud concepts, CRM, Customer 360, job roles, and Trailhead—all in one beginner-friendly

What you will learn

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Understand the basics of Salesforce, including its purpose, history, and core offerings.

Gain clear knowledge of cloud computing concepts, CRM systems, and data centers.

Explore Salesforce Customer 360 and its products like Sales Cloud, Service Cloud, Marketing Cloud, etc.

Identify various Salesforce job roles and understand the Salesforce implementation process.

Understand the core components of the Salesforce ecosystem.

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