Handling Sensitive Information in Caregiving



Protect patient data with best practices in confidentiality, consent, GDPR compliance, data security, and cybersecurity

What you will learn

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Explain legal and ethical frameworks (GDPR, Caldicott Principles) governing handling of sensitive health and social care data.

Differentiate between personal, sensitive, and confidential information, applying appropriate handling procedures for each type.

Implement best practices for accurate, secure, and legally compliant record-keeping for both paper-based and electronic health records (EHRs).

Evaluate information security risks, including cybersecurity threats, and apply risk management strategies to prevent and respond to data breaches.

Follow secure protocols to share sensitive info with colleagues/agencies, ensuring patient consent and confidentiality at all times.

Use codes like the NHS Confidentiality Code to guide daily care decisions, ensuring privacy, trust, and ethical information handling.

Demonstrate the ability to monitor compliance with information handling policies and effectively report any concerns or non-compliance issues.

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