Workplace Conflict Management and Resolution Strategies for Agile HRs, Team Leaders and Managers
What you will learn
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Turn Tension into Productive Synergy.
Enhance Your Anger Management Skills.
Foster a Positive, Thriving Work Environment.
Build Emotional Intelligence in Conflict Resolution.
Master Effective Communication Techniques.
Learn the Five Conflict Management Styles.
Understand the Five-factor Model of Personality and learn how personality plays a role in conflict resolution.
Master the Art of Body Language.
Identify the causes of workplace conflict and different types of conflicts.
You’ll discover how to resolve conflict, rebuild relationships following conflict, explain forgiveness and apologize, and promote a positive work environment.
You’ll actively engage with supplemental materials, course notes, and quizzes to measure and enhance your learning in conflict management at work.
Use the Conflict Management at Work audiobook in each unit’s resource section to enhance your understanding and complement your learning experience.
You will receive tutor support & communicate with the tutor through the inbox.
You will obtain a certificate of completion in Conflict Management at the Work.
There will be writing assignments and each submission will be reviewed and feedback will be provided to help you with your individual situation.
